We want you to feel good about your Chicago Mama’s Kitchen purchase. Because our merchandise is produced in limited quantities, we offer returns under the following guidelines:
Returns
Returns are accepted within 14 days of delivery.
Items must be unworn, unused, unwashed, and in original condition.
To initiate a return, please contact us at info@chicagomamaskitchen.com with your order number.
Refunds
Approved returns will be refunded to the original form of payment once the item is received and inspected.
Original shipping fees are non-refundable.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
No Exchanges
At this time, we do not offer exchanges.
Non-Returnable Items
Final sale items are not eligible for return.
Items showing signs of wear, use, washing, or damage cannot be accepted.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we'll make it right.